Join, Activate & Login

Q) I keep getting logged out every time I try to login. Why is it logging me out?

A) You need to reset your page and reset your horse pictures. Go to help > reset page and then help > reset horse pictures.

Q) I don't remember my login information. How do I login?

A) You need to have your login information sent to the email you used when you joined. Go to login > forgotten password

Q) I made an account but now it keeps telling me I have the wrong login, or that I'm not a member. What's wrong?

A) If you don't activate your account within 24 hours of making it then your account is deleted. You need to make another account.

Q) I never got my activation code, where is it?

A) Your activation code should show up no more then 5 minutes after you made your account. Check your SPAM folder in your mail. If its not there, login to your account > click send activation code. If it still doesn't show up or it comes to you blank please write to help@whiteoakstables.net

Game Abbreviations

Q) What's a POV?

A) This is a point of view. This is how you decide to play the game. You can read more about a POV here.

Q) What's a GM?

A) This is a game message. This is when another player sends an email to your game mail box. Go to the post office > check mail.

Q) What's GT?

A) This is game time. This is how you know what time races are going to run no matter where you live in the world. Anytime you see a clock on the game it will say GT after the time so you know this is the time it is in the game.

Q) What's TEP or the EP?

A) This is the equine pulse. This is the games newspaper. This will keep you up to date on changes and other interesting things going on around the website. You are automatically taken to the newspaper when you login, however you can also look at it by going to discuss > newspaper

Account Related

Q) I'm going away on vacation! What's going to happen to my horses?

A) Vet, farrier, feed and water your horses a LOT before you go. A horse can survive up to 2 weeks without you being online to care for it if you leave it 100% healthy. If you're going away for longer then 2 weeks then I suggest you find a very trustworthy friend or trainer to take care of your horses while you're gone.

Q) Can I freeze my account so nothing happens to my horses?

A) No. This is a realistic game. If you had horses in real life you couldn't just go off and leave them and hope they'll be alive when you come back. Because the game has trainers you cannot freeze your account. Instead find a trainer to take care of your horses while you're away.

Member Related

Q) What's a page? What's a layout? How do I get one?

A) There's a place on your account where you can enter text and html that will show up on your account page when you or other members go to visit it. This is what is known as a page or a layout. You can find other members that make layouts or you can make your own using HTML, Javascript, and CSS. To learn more about html go to www.lissaexplains.com

Q) Why can't I change my member name?

A) Your name has some kind of weird code in it that is keeping you from changing what you have already. Go to help > reset member name.

Q) Why do some links take me back to my game account?

A) These are pages that you can't see because of your POV. Only people with the correct POV will have access to these links, otherwise you will be returned to your account page.

Horse Related

Q) What's the breeding limit?

A) A mare is limited to 20 foals, a stallion is limited to 25 foals. This keeps the game loading faster for everyone.

Q) How long does it take before my foal is born?

A) Your foal will be born 7 days after you breed it. If you don't login while your mare is pregnant then your foal could die.

Q) How do I breed?

A) Find a horse you would like to breed to and click the breeding request button. A member can turn down your request if they don't want you to breed to their horse. Horses must be the same breed when breeding.

Q) Is there a horse limit?

A) Yes. There is a limit on how many horses you can own so that the game runs faster for everyone else who plays.

Q) Why can't I own a horse?

A) You can only own horses if you're a stable owner POV.

Q) Why can't i create any more horses?

A) You can create 5 horses at the start of the game. Afterwards you must breed or buy horses from other members. This is so that there are new lines coming into the game, however you must breed and buy/sell in order to keep things moving on the game and build on existing breeding lines.

Q) Why can't I feed my horse?

A) You must be stable owner or trainer to see this option. You must have a feed scoop and feed servings for a horse before you can feed it.

Q) Why is my horse dying?!!

A) Horses must be fed, watered, and taken to the vet and farrier otherwise they will start to die. If your horse says its dying then make sure you do what it says it needs. For example, feed a horse that is starving. If it still says its starving then keep feeding it.

Vet & Farrier Related

Q) How come I have to press the vet or farrier button several times?

A) Some vets are better then others. If you pay for a more expensive vet you won't have to pay them as often as you will a less expensive vet.

Jockey Related

Q) How come I can't do anything as a jockey??

A) The jockey part of this website is still under construction. As of right now all that works is creating a jockey and changing your riding settings for a horse after its been entered into a race.

Post Office Related

Q) How go I receive game messages?

A) You have to have a post office box before you can get messages from other members in the game. Go to the post office > create mailbox.

Q) I keep getting logged out every time I try to login. Why is it logging me out?

A) You need to reset your page and reset your horse pictures. Go to help > reset page and then help > reset horse pictures.

Q) It says my mailbox is full. Why do I do?

A) You can only keep so many messages in your game mailbox. You either need to delete some mail or upgrade to a racetrack where you get more mailbox space. To upgrade go to main menu > upgrades

Upgrade Related

Q) Why does it cost to get a racetrack?

A) It costs lots of money each year for this game to stay up and running. Racetracks are a paid subscription so that the game can stay open to people who can't afford to pay a price to play the game. If you enjoy the game and want a few extra features consider upgrading to show your support and keep it running!